About Kivra The Label
About Kivra The Label
The business was founded in 2021 and became JB E-commerce B.V. in 2026.
Our Mission
We design our collections specifically for customers in the United Kingdom and work with a trusted fulfilment partner in Dongguan, China.
Every order is carefully packed and shipped from our fulfilment centre before being delivered to your door in the UK by Royal Mail.
Delivery typically takes 6 to 12 business days, and every shipment is fully tracked from dispatch to delivery.
Our Promise
We believe shopping should be simple, transparent, and reliable.
That's why we offer:
- Honest and transparent pricing
- A 30-day return policy
- Fully tracked delivery on every order
- Friendly customer support from a real person
Our customer support team is available Monday to Friday, from 09:00 to 22:00 (UK time).
If you have any questions, we're always happy to help.
Email: info@kivrathelabel.com
Company Information
JB E-commerce B.V.
Trading as Kivra The Label
KVK: 42118989
VAT: NL869815283B01
Address:
Motketel 10
7031 LB Wehl
Netherlands