Frequently Asked Questions
Do you offer free shipping?
See our shipping policy for delivery costs and conditions for your destination.
How long does delivery take?
Delivery takes 4 to 9 working days on average. As soon as your order has been dispatched, you will receive an email with a tracking number so you can follow your parcel.
Can I return my order?
Yes, you can return your order within 30 days of receiving it. The item must be unworn, unused and returned in its original packaging with all tags attached.
Are returns free?
Yes, returns are free. Before sending an item back, please contact us at info@kivrathelabel.com and we will send you the return instructions.
Does the product match the photos?
We do our best to show every product as clearly and accurately as possible. Due to differences in screen settings and lighting, colours may vary slightly in real life.
Can't find your question? Get in touch with us
- 30-day returns
- Secure payment
- Free shipping